We usually process most orders within 24 hours.
Delivery therefore usually takes 1-2 working days following successful placement of an order.
For orders placed on a Friday, dispatch will usually occur the following working Monday.
Some of our products are aerosols, others contain cleaning agents that fall under the Carriage of Dangerous Goods Regulations.
These items are Prohibited from normal post via Royal Mail and many couriers like Parcel Force won't transport them either.
We have an agreement in place with DPD Group, for the safe delivery of all of our items, with tracked Next Working Day delivery for most items following dispatch.
There is, of course, a premium associated with this kind of special delivery. We do bear some of the associated costs, but unavoidably have to pass some of this on to the customer.
Some companies may choose to flout these regulations and offer cheap postage via Royal Mail or other third parties, but as responsible company we believe that safety is paramount.
If you choose to order similar products from another seller online offering cheap alternative delivery you risk not receiving the goods you have paid for as any prohibited articles found in the delivery system are removed and disposed of. Not only that, you will not be insured should your item be lost or damaged.
And of course, there is the risk presented to the postal staff who are unwittingly handling your goods without prior notice of the necessary safety handling requirements.
It is for these reasons that we do not compromise on safety and only offer delivery by courier.
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